Iplin provides a Responsible Gambling Policy to promote safe participation in our services. This policy applies to all customers and governs how Iplin manages accounts, wagering activity, and the support offered to prevent and address gambling-related harm.
To help identify potential gambling-related problems, consider the following questions. If your answers indicate concern, seek support through Iplin’s assistance channels or external services in your jurisdiction.
If the majority of answers are affirmative, contact Iplin support for guidance and consider professional assistance where appropriate.
Customers may request self-exclusion or a time-out through the Iplin Support Team. A self-exclusion request will be actioned and the account closed within 24 hours. During exclusion, access to Iplin services is blocked until the exclusion period ends or unless a subsequent withdrawal and re-verification process is completed.
In addition to exclusion, customers may apply a temporary time-out for a defined period. During any exclusion or time-out, all wagering activity is prevented, and the customer will be unable to log in.
Customers can set and manage the following limits via their account: deposit limits, loss limits, and daily/weekly/monthly session limits. Changes to these limits follow the rules below:
The Iplin platform provides real-time indicators of session duration and total spend to assist customers in staying within set boundaries.
Registration and participation in Iplin services by individuals under 18 is strictly prohibited. The company verifies the age of all customers. All winnings derived from accounts operated by underage individuals will be canceled, and the account may be closed in accordance with applicable law and internal policies.
Parents and guardians can employ standard internet filtering and parental control software to restrict access to gambling sites on shared devices. When using devices in a household, enable controls to prevent unauthorised access by individuals not permitted to register or place bets.
If you are concerned about gambling-related harm, contact Iplin Support for guidance. Where appropriate, we will provide information about recognized support services in your jurisdiction and assist with accessing them. Iplin does not substitute professional medical or psychological treatment, but will facilitate referrals and support during engagement with such services.
We process personal data in accordance with Iplin’s Privacy Policy and applicable laws. Age verification data is retained only as long as required by law and for anti-fraud purposes. We implement appropriate technical and organizational measures to protect data from unauthorized access, disclosure or loss.
We use cookies to enhance user experience and to support responsible gambling features. Details are described in our Privacy Policy. Users may manage cookie preferences in the Privacy Center and through account communications settings.
